Shipping policy
Shipping Policy
Effective Date: 11.04.2025
Thank you for choosing toys4sex! We understand that privacy and discretion are important to our customers, especially when it comes to purchasing intimate products. Below is our comprehensive shipping policy.
1. Overview
This Shipping Policy outlines how we handle shipping for all orders placed on our website. By placing an order, you agree to the terms laid out in this policy.
2. Discreet Packaging
Your privacy is our priority. All products will be shipped in unmarked, plain packaging without any indication of the contents inside. Your order will arrive discreetly, allowing you to receive your items with confidence.
3. Shipping Methods
We offer a variety of shipping options to suit your needs:
- Standard Shipping: 4.00€— Estimated delivery in 5-7 business days
- Expedited Shipping: 4.00€ — Estimated delivery in 2-3 business days
- International Shipping: Available to select countries. Rates will vary based on destination.
Shipping costs will be calculated at checkout.
4. Processing Time
Orders are typically processed within [insert processing time, e.g., 1-3 business days]. Please note that during peak seasons or holidays, processing times may be extended. You will receive a confirmation email once your order has been processed.
5. Shipping Times
Once your order has shipped, the estimated delivery times are as follows:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- International Shipping: Varies by country (customs delays may apply)
Please note that these times are estimates and delays may occur due to circumstances beyond our control.
6. International Shipping
We proudly offer international shipping to a selection of countries. Please be aware that customs duties and taxes may apply based on your country's regulations, and these are the responsibility of the customer. Verify your country's policies before placing an order.
7. Age Verification
To purchase our products, you must be at least [insert age, e.g., 18 or 21] years old. By placing an order with us, you confirm that you meet this requirement.
8. Order Tracking
Once your order has shipped, you will receive a confirmation email including tracking information for your shipment. Use this information to monitor the status of your delivery.
9. Lost or Stolen Packages
If your package is lost or stolen after delivery, please contact us within 14 days of the expected delivery date. We will do our best to assist you in resolving the issue.
10. Returns and Exchanges
Due to the nature of our products, we maintain a strict return policy. We only accept returns on unopened items in their original packaging. Please consult our Returns Policy page for more details.
11. Customer Support
Our customer service team is here to assist you! If you have any questions regarding your order or shipping policy, please do not hesitate to reach out:
- Email: toys4sex@info.com
- Chat: Available 09:00-17:00
Thank You!
We appreciate your trust in toys4sex. Thank you for allowing us to be a part of your intimate journey. Happy shopping!